Free MYCHANIC Shop Towel With Purchases Over $50

Common Things
People Contact Us For

  • Returns and Exchanges

    Satisfaction Guarantee 
    Our goal is for you to be completely satisfied with your purchase. We take pride in the quality of the products we sell. Offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow our return guidelines and we will be happy facilitate a return with 30 days of purchase. 

    Online Return Policy Exceptions
    Any damaged or missing items must be reported to Customer Support within 5 days of delivery. 

    Online Return Policy
    Most merchandise can be returned within 30 days of purchase unless noted in our Return Policy Exceptions. Refunds will be issued to the original form of payment (credit card, debit, etc.). Original shipping charges will be deducted from the refund unless the return is the result of an error by Please note, bundled items need to be returned with all components for a full refund.
    Online Return Procedures
    • Please use the form below to initiate a return. 
    • Return shipping costs will be the responsibility of the customer unless the return is the result of an error by 
    • Arrange the item to ship to the address on the return authorization confirmation. 
    • Maintain a copy of the tracking number of your return shipment as this is the only method to confirm delivery to our warehouse.
    • For most orders, credit will be issued at the time the merchandise is successfully received in our warehouse. Please allow 2-10 days for the credit to be applied to your account. 

  • Warranty
    Warranty Claims
    Our products are warranted to be free of defect in materials or workmanship for one year from the date of purchase for the original purchaser, unless otherwise specified on the product details page. Proof of date of purchase will be required. Please use the form below to initiate a warranty claim. 

    Note: The manufacturer is not responsible for any consequential or incidental damages arising from the breach of this or any other warranty, whether express, implied or statutory. Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Valid only in the USA.

  • Safety Manuals
  • Shipping

    Shipping Availability  
    We currently ship to the 48 Continental United States. We do not ship to Alaska, Hawaii, Canada or overseas. 

    Standard Shipping (Continental United States) 

    For standard shipping of in-stock items, please allow 6-8 business days from the date the package was shipped. Your package may take 1-2 business days to process and ship. Packages may occasionally be delivered on a Saturday, but this is not guaranteed. 

    FedEx Express / 2 Day (Continental United States)
    Orders placed before 10 AM CST, Monday - Friday will be processed same day. Orders placed after that time will ship the next business day. Packages shipped using FedEx are delivered Monday - Friday (excluding holidays). Packages may occasionally be delivered on a Saturday, but this is not guaranteed.  Track your package at for your estimated delivery day.

    Our office and warehouse will be closed the following dates: 

    • New Years Day Observed: January 2, 2017
    • Good Friday: April 14, 2017
    • Memorial Day: May 29, 2017
    • Forth of July: July 4, 2017
    • Labor Day: September 4, 2017
    • Thanksgiving Day: November 23, 2017
    • Thanksgiving Continued: November 24, 2017
    • Christmas Day: December 25, 2017
    • Christmas Continued: December 26, 2017
    • New Years Eve Observed: December 29, 2017
    • New Years Day: January 1, 2018
    Order processing time excludes these days. 

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